Welcome to woverse.in, an e-commerce platform for cosmetic products. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.
1. Agreement to Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the website.
2. Products and Pricing
a. We strive to accurately display the colors and features of our products, but cannot guarantee that your device’s display will accurately represent the products.
b. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.
3. Orders and Payments
a. By placing an order on our website, you agree to provide accurate and complete information about yourself and your payment details.
b. We reserve the right to refuse or cancel any order for any reason at any time.
c. Payment must be made in full before the order is dispatched. We accept various payment methods, including credit/debit cards, net banking, and other online payment methods.
4. Shipping and Delivery
a. We aim to deliver orders within the estimated delivery time frame provided at the time of purchase. However, we do not guarantee delivery dates and are not liable for any delays.
b. Shipping costs and estimated delivery times are provided during the checkout process and may vary depending on the delivery location.
5. Returns and Refunds
a. We accept returns within 10 days of delivery. To be eligible for a return, the product must be unused and in the same condition as received, with all original packaging intact.
b. Refunds will be issued to the original payment method within 10 days after we receive the returned product.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 5nuts Consumer Pvt. Ltd., 3/377 Vishwas Khand, Gomti Nagar, Lucknow, UP 226010.
Shipping returns
To return your product, you should mail your product to: 5nuts Consumer Pvt. Ltd., 3/377 Vishwas Khand, Gomti Nagar, Lucknow, UP 226010.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
6. Privacy Policy
a. We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.
7. Intellectual Property
a. All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of www.woverse.in and is protected by copyright laws.
8. Governing Law
a. These Terms and Conditions are governed by and construed in accordance with the laws of India. All legal matters pertaining to this agreement or any disputes arising from it shall fall under the exclusive jurisdiction of Lucknow, Uttar Pradesh. Any legal proceedings, litigation, or arbitration shall be conducted solely within the courts of Lucknow, and all parties involved hereby consent to the jurisdiction and venue of such courts. This clause ensures that any legal issues will be resolved in accordance with the laws and regulations of Uttar Pradesh.
9. Modifications to Terms
a. We reserve the right to modify these Terms and Conditions at any time without prior notice. By continuing to access or use our website after such modifications, you agree to be bound by the updated terms.
10. Product Safety Disclaimer and Usage Recommendations
“Our products are highly secure, having obtained FDA approval and undergone rigorous dermatological testing. We strongly advise conducting a patch test prior to regular usage. However, should any allergic reactions or adverse effects occur following the use of our products, it may be attributed to external factors beyond our control during handling. Consequently, the company cannot assume responsibility for such occurrences.”
11. Contact Us
a. If you have any questions or concerns about these Terms and Conditions, please contact us at our phone number or email provided or through our contact us page.